Frequently Asked Questions:

Handicraft products are those products that are made in a traditional way, by skilled artisans using their hands rather than machines. At by ABALONE, the handicrafts products are authentic and 100% natural.

Bamboo, Cane, jute and grasses are considered a renewable resource with numerous advantages including durability and strength and biodegradable properties. By buying sustainable you can reduce your carbon emissions. Most importantly, natural products have a prominent role to play in the sustainability of tribal and rural economics of some regions of our country.

Handmade products are made up of eco-friendly materials by our skilled artisans without harming the environment. The handicraft items by us last longer than machine-made articles. by ABALONE looks to provide sustainable income to its artisans which in turn benefit the rural economy as a whole.  Most importantly the team of skilled artisans of by ABALONE is manufacturing the products in our workshops and we are selling directly to the customers – we don’t act only as ecommerce Platform or mediator. So you have the opportunity to directly talk to us, customize your products as per your space and requirements, opportunity to know about various natural raw materials, features and benefits. We also give consultation to our valued customers free of cost.   THIS IS OUR USP.

Gifting handicraft items are a great way to show your love to your near and dear ones. At by ABALONE, we offer a wide range of handmade products that can be used for gifting purposes. Some of the products that can be used for gifting purposes are Home decor items, like table organisers, planters, and wall plates. There are many kitchen and dining handmade items that can be given as gifts that are widely available.

In such cases, please send an email at within 48 hours of delivery. Do mention your order number and attach the first opening video and a few snapshots of the damaged product. After investigation, we will ship the replacement against the damaged product (Free Of Cost) or will issue a credit note of the same value.

Are there any taxes and customs duties that I have to pay?
What if I want to buy in wholesale or for reselling?
What is the Cancellation Policy?
Do I have to create an account to make a purchase?
Do you deliver pan-India?
What are the general shipping timelines?
How is the shipping cost decided?
Can I cancel a product that I just ordered?
How do I pay?
Any question?

No, all the taxes are paid by us.

We have a separate team that will help you with such orders. You can visit our Homepage – Bulk Inquiry section and submit your requirements.

Currently we don’t allow cancellation for the Orders placed.

Yes, it can make for a quicker and easier checkout process and you don’t have to submit the same information on your next purchase.

We currently deliver across India to all metros and major non-metro cities. We have tied up with reliable logistics partners that ensure safe delivery. We try our best to ensure there are no delays in shipment, but in certain cases it may be beyond our control.

The preparation timelines for each product are mentioned on the website.• Our logistics partners are notified once the vendor is ready to dispatch your product.• The product is then picked up directly from our workshop  and dispatched to the customer location.• The standard timeline for delivery post pick-up is 10-14 days • For any delivery-related issues, you can reach us at +916290744782 or email us at and we will revert to you within 48 hrs.  • Our operations are live across all days from 10 AM to 6.30 PM. (except Sundays and National Holidays).

For most of the products we have a free shipping policy.

You can’t cancel the order because after receiving the payment we engage our resources and our craftsmen immediately start working on the order. 


We accept the following forms of payment; currently we don’t have a COD facility.

  • QR Code
  • UPI
  • Visa
  • Mastercard
  • Net banking
  • Rupay

If we still haven’t answered your question, you can contact us below and we will get back to you as soon as possible. Mobile: +91 6290744782 OR write to us

You can pay using the QR code below.
To pay using the QR code on your compatible phone or tablet, open the built-in camera app. Point the camera at the QR code. Tap the banner that appears on your Android phone or tablet. Scan the code that is displaying at checkout, confirm the total price, and follow prompts to finalize the payment.
Quick tip: If your camera won’t recognize the QR code, try closing your camera and opening it again, or moving the QR code so it doesn’t take up the entire screen.

Yes, you can pay using the following UPI id: